FAQS
FAQs
Frequently Asked Questions
General Questions
- What areas do you serve?- We proudly serve the entire Centre County, PA area, including State College, Bellefonte, Port Matilda, Boalsburg, Centre Hall, and surrounding communities. 
- How do I get a quote for my home or business?- Getting a quote is easy! Simply fill out our online contact form, and we'll reach out to you to discuss your needs and schedule a free, no-obligation estimate. You can also call or text us directly at (814) 954-1539. 
- Are your staff background-checked and insured?- Yes, absolutely. Our team members undergo a thorough background check and extensive training. For your peace of mind, we are a fully licensed and insured company. 
- Do you bring your own cleaning supplies and equipment?- Yes. Our professional teams arrive fully equipped with all the necessary supplies and tools to perform a high-quality clean. You never have to worry about providing anything. 
- Do you offer eco-friendly cleaning options?- Yes, our standard practice is to use green, eco-friendly cleaning products that are safe for your family, pets, and employees. For certain deep-cleaning tasks like ovens, we may use stronger products, but we always prioritize your health and safety. 
- Can I customize my cleaning plan?- Yes. We understand that every space is unique. We will work with you to create a customized cleaning plan that addresses your specific needs, priorities, and schedule. 
- How does Cadabra Cleaning ensure quality control?- Our consistent teams of three are trained to follow a systematic top-down, left-to-right cleaning process. This ensures a reliable, meticulous clean every time. Our management also conducts periodic quality checks to maintain our high standards. 
- What is your cancellation policy?- We ask that you provide at least 48 hours' notice if you need to cancel or reschedule your cleaning appointment. This allows us to adjust our team's schedules and offer the time slot to another client. 
Commercial Cleaning Questions
- Do you clean specialized floors?- Yes. We offer professional floor cleaning and buffing services to keep high-traffic areas looking polished and well-maintained. 
- What types of commercial spaces do you clean?- We have extensive experience with a variety of commercial properties, including offices, off-campus housing, medical facilities, retail stores, and banks throughout Centre County. 
- Are you equipped to handle large commercial contracts?- Yes. We have a proven track record and the staff to handle large commercial contracts, including high-volume projects like student housing turnovers. Our efficiency and reliability are a key reason our commercial partners trust us. 
- Can you accommodate specific business hours?- Absolutely. We understand that businesses have specific operating hours. We will work with you to create a cleaning schedule that minimizes disruption to your staff and clients. 
- Do you provide janitorial services?- Yes, we offer both one-time and recurring janitorial services to keep your commercial space consistently clean and healthy. 
Residential Cleaning Questions
- What is the difference between a standard clean and a deep clean?- A standard clean is for homes that have been regularly maintained, focusing on general upkeep. A deep clean is a more comprehensive service that includes hard-to-reach areas, detailed work on baseboards, inside of appliances, and other deep-set grime. 
- Do I need to be home during the cleaning?- No, you do not. Most of our clients provide us with a key or a lockbox code. Our teams are professional and trustworthy, and your security is our top priority. 
- Do you clean windows?- We can clean the interior side of windows and glass doors as part of our standard service. For a complete, professional window cleaning service, we can connect you with our partner companies. 
- What if something gets damaged?- While our teams are extremely careful, accidents can happen. As a fully insured business, we will take full responsibility for any damage caused by our staff and ensure it is repaired or replaced. 
Employment Questions
- Are you currently hiring?- We are always looking for dedicated, reliable, and hardworking individuals to join our team. Please visit our Jobs Page to see our current openings and submit an application. 
- Do you pay a living wage?- Yes. One of our core values is providing a living wage to our employees. We believe this results in a more professional, motivated, and dedicated team that takes immense pride in their work. 
- What qualities are you looking for in a team member?- We value individuals with a strong work ethic who are communicative, reliable, and have a keen eye for detail. Our systematic cleaning process ensures a consistent result, but we rely on a staff that genuinely cares about quality. 








